Assessment:User/UX: Difference between revisions

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'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previous named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.
'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previously named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.


This working group builds on the following work products of previous AIG working groups:
This working group builds on the following work products of previous AIG working groups:
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# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']  
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']  


It takes a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. There are many aspects to user and usability studies, and we welcome others who would like to pursue them. Suggested areas of investigation within the scope of this group includes: identifying users and user behavior, learnability, accessibility, and usability. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.
The group serves as a community of practice for practitioners in the areas of user experience, user research, user interface design, and similar work. We also engage in collaborative projects that aim to provide guidance to digital libraries in the areas of usability, user behavior, user research methodologies, and user experience design.  


== UX Areas of Investigation ==
== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies.  As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.
UX mentorship program- We are investigating how to develop a UX mentorship program within the DLF community to help practitioners not only develop their skills but navigate their unique job requirements.


''Areas currently under investigation include:''
UX information sharing and peer support- We invite members to present case studies at our monthly meetings to expand knowledge among our members in UX methods and tools. Members can also bring unfinished projects to solicit feedback or ask questions of the group.


'''Identifying users and user behavior.'''
UX discussion group- Members may lead a discussion around a topic, tool, or resource
What are the methods used?  What are the components of how that occurs?  Are there measurable comparisons on how that's being handled?  How do we determine the effectiveness of the methods in use? 


'''Learnability.'''
Collaborative projects- The group has previously collaborated on longer term projects with deliverables such as white papers
How is learnability being measured?  What is the definition of learnability? What is the most effective method for assessment?


'''Accessibility.'''
This is a relatively new area, and one which is legally mandated.  Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.


'''Usability.'''
There are many other aspects to usability and user studies, and we welcome others who would like to pursue them.  Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility.
What is the definition of usability, and what are its components?  The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software.  However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines.  Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.


There are many other aspects to usability and user studies, and we welcome others who would like to pursue them.  Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility.  [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group If you would like to join us, please join the Google Group and speak up about your interests].
== Get Involved in the working group ==


== [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group Get Involved in the working group through our Google Group] ==
The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate.


The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate.
'''[https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group Join our Google Group listserv] to learn more about our work and receive notifications for upcoming meetings or events


== Meetings ==
== Meetings ==
Our meetings are traditionally held on the 2nd Friday of each month at 2pm ET/11am PT unless otherwise noted through our [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group Google Group].
We have monthly call-in meetings on the last Friday of every month. Join the google group to receive details and see our agenda.  


== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
We use a number of collaborative tools to facilitate our work and use the Open Science Framework as a central portal for our projects, initiatives, and completed work.
We use a number of collaborative tools to facilitate our work. We mainly use the Open Science Framework as a central repository to document and store our work. We also use Google Drive and Google Groups.


===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===  
===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===  
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users. Our second output will be a best practices guide for digital library personas development.
The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.


== Inactive Projects==
== Inactive Projects==

Latest revision as of 17:40, 27 September 2022

The User Experience (UX) Working Group is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previously named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:

  1. A literature review and compiled bibliography
  2. The white paper: Surveying the Landscape: Use and Usability Assessment of Digital Libraries

The group serves as a community of practice for practitioners in the areas of user experience, user research, user interface design, and similar work. We also engage in collaborative projects that aim to provide guidance to digital libraries in the areas of usability, user behavior, user research methodologies, and user experience design.

UX Areas of Investigation

UX mentorship program- We are investigating how to develop a UX mentorship program within the DLF community to help practitioners not only develop their skills but navigate their unique job requirements.

UX information sharing and peer support- We invite members to present case studies at our monthly meetings to expand knowledge among our members in UX methods and tools. Members can also bring unfinished projects to solicit feedback or ask questions of the group.

UX discussion group- Members may lead a discussion around a topic, tool, or resource

Collaborative projects- The group has previously collaborated on longer term projects with deliverables such as white papers


There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility.

Get Involved in the working group

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate.

Join our Google Group listserv to learn more about our work and receive notifications for upcoming meetings or events

Meetings

We have monthly call-in meetings on the last Friday of every month. Join the google group to receive details and see our agenda.

Projects on Open Science Framework

We use a number of collaborative tools to facilitate our work. We mainly use the Open Science Framework as a central repository to document and store our work. We also use Google Drive and Google Groups.

Digital Libraries User Personas Best Practices

The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.

Inactive Projects

Usability Standardization - Literature Tagging Project

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