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Jess Waggoner is a User Experience Librarian at the University of California, Santa Cruz

Jess focuses on system design and user experience. She works with staff throughout the library to foster a positive user experience across a variety of digital systems. Her professional goals include maintaining a user-centered approach across projects, embracing iteration, and incorporating DEI practices into all of her user experience work. She holds a Master of Library and Information Studies from the University of British Columbia and a Master of Arts in Education with a focus on Instructional Technologies from San Francisco State University.