Google Forms Accessibility
This page gathers the IT Subcommittee's resources and reviews of the accessibility of Doodle.com. This page will be updated as new information is available or further reviews are conducted.
Our testing focused on creating/editing a Google Form, filling out a Google Form, and accessing Google Form results. We did not test Google Forms on mobile devices or apps. Overall, Google Forms are generally accessible, with some problems; it is difficult to make images accessible, some templates and the default focus indicator have color contrast issues, and there is an increased cognitive load required for creating forms.
Creating a Google Form
In general, creating a Google Form is generally accessible via keyboard and/or screen reader, though there are some significant cognitive load issues with setting up longer and more complex surveys due to the amount of options you need to navigate through. If you are using a screen reader or keyboard navigation, you can save a lot of time by using the keyboard shortcuts. Adding description to images is very unintuitive, and the options are confusing. You need to consider the accessibility as well as the layout of the survey before you begin to create it in Google Forms, as much of the accessibility of the final form is dependent on the creator.
Filling out a Google Form
In general, filling out a Google Form is accessible if it is set up well. There are missing headers across the various templates, but the active buttons are easy to navigate. With some screen readers, you can get stuck in a short paragraph, long paragraph, or the “other” text-entry form elements, but you don’t need to reload the page in order to get out of it.
Accessing Google Form Results
The most accessible way to access the results is to export them to a Spreadsheet. It can be difficult to view the “Responses” tab with a screen reader. You need to make sure you switch from focus mode to browse mode with NVDA. Navigating the Responses page is also difficult due to the lack of headings and the confusing structure. Graphs are re-created in a badly formatted table that is readable to the screen reader. It is easier to navigate the Individual Responses with a screen reader, though you only get a general idea of the responses rather than a clear picture.
- VPAT July 19, 2019
- Creating and editing Google Forms with a screen reader
- Google’s Accessibility statement
- Google Forms support documentation
- List of Keyboard Shortcuts
Known Accessibility Issues
- Google Forms accessibility by University of Colorado Boulder
- Google Forms accessibility by PennState
- Google Forms accessibility by University of Minnesota
- Creating Accessible Google Forms [.docx] by Perkins