Assessment:User/UX: Difference between revisions

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The User Experience (UX) Working Group builds on the following work products of previous AIG working groups:
'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previous named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.
 
This working group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']  
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']  
It takes a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. There are many aspects to user and usability studies, and we welcome others who would like to pursue them. Suggested areas of investigation within the scope of this group includes: identifying users and user behavior, learnability, accessibility, and usability. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.


== Get Involved ==
== Get Involved ==


'''We are seeking broader participation! Our group is open to anyone interested in user experience! No experience needed.'''
The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group Join our Google Group to participate!]
 
We traditionally meet once a month on 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc].
 
[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]
 
If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].


== UX Areas of Investigation ==
== UX Areas of Investigation ==
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What is the definition of usability, and what are its components?  The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software.  However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines.  Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.
What is the definition of usability, and what are its components?  The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software.  However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines.  Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.


There are many other aspects to usability and user studies, and we welcome others who would like to pursue them.  Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility.  If you would like to join us, please join the Google Group linked below and speak up about your interests.
There are many other aspects to usability and user studies, and we welcome others who would like to pursue them.  Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility.  [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group If you would like to join us, please join the Google Group and speak up about your interests].
 
== [https://osf.io/zfqc3/ Active Projects on Open Science Framework]==
We use a number of collaborative tools to facilitate our work and use the Open Science Framework as a central portal for our projects, initiatives, and completed work.


== Current UX Project ==
===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===  
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries User Personas Best Practices]===  
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users. Our second output will be a best practices guide for digital library personas development.
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users. Our second output will be a best practices guide for digital library personas development.


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===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===


== Subgroup Communications & Resources ==
== Meetings ==
 
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted through our [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group Google Group].
===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]
 
[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]
 
===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.
 
* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]


===Listserv===
===Join our Google Group===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]
* [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group Google Group Mailing List]


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Revision as of 16:01, 7 January 2017

The User Experience (UX) Working Group is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previous named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:

  1. A literature review and compiled bibliography
  2. The white paper: Surveying the Landscape: Use and Usability Assessment of Digital Libraries

It takes a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. There are many aspects to user and usability studies, and we welcome others who would like to pursue them. Suggested areas of investigation within the scope of this group includes: identifying users and user behavior, learnability, accessibility, and usability. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

Get Involved

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. Join our Google Group to participate!

UX Areas of Investigation

We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

Areas currently under investigation include:

Identifying users and user behavior. What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

Learnability. How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

Accessibility. This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

Usability. What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group and speak up about your interests.

Active Projects on Open Science Framework

We use a number of collaborative tools to facilitate our work and use the Open Science Framework as a central portal for our projects, initiatives, and completed work.

Digital Libraries User Personas Best Practices

The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users. Our second output will be a best practices guide for digital library personas development.

Inactive Projects

Usability Standardization - Literature Tagging Project

Meetings

Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted through our Google Group.

Join our Google Group

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Back to the User Studies home page

Back to the Assessment home page