Assessment:User/UX: Difference between revisions

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The User Experience (UX) Working Group builds on the following work products of previous AIG working groups:
'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previously named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.
 
This working group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']  
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']  


== Get Involved ==
The group serves as a community of practice for practitioners in the areas of user experience, user research, user interface design, and similar work. We also engage in collaborative projects that aim to provide guidance to digital libraries in the areas of usability, user behavior, user research methodologies,  and user experience design.


'''We are seeking broader participation! Our group is open to anyone interested in user experience! No experience needed.'''
== UX Areas of Investigation ==
UX mentorship program- We are investigating how to develop a UX mentorship program within the DLF community to help practitioners not only develop their skills but navigate their unique job requirements.


We traditionally meet once a month on 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc].
UX information sharing and peer support- We invite members to present case studies at our monthly meetings to expand knowledge among our members in UX methods and tools. Members can also bring unfinished projects to solicit feedback or ask questions of the group.


[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]
UX discussion group- Members may lead a discussion around a topic, tool, or resource


If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].
Collaborative projects- The group has previously collaborated on longer term projects with deliverables such as white papers


== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies.  As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.


''Areas currently under investigation include:''
There are many other aspects to usability and user studies, and we welcome others who would like to pursue them.  Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility.


'''Identifying users and user behavior.'''
== Get Involved in the working group ==
What are the methods used?  What are the components of how that occurs?  Are there measurable comparisons on how that's being handled?  How do we determine the effectiveness of the methods in use? 


'''Learnability.'''
The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate.
How is learnability being measured?  What is the definition of learnability? What is the most effective method for assessment?


'''Accessibility.'''
'''[https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group Join our Google Group listserv] to learn more about our work and receive notifications for upcoming meetings or events
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.


'''Usability.'''
== Meetings ==
What is the definition of usability, and what are its components?  The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software.  However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.
We have monthly call-in meetings on the last Friday of every month. Join the google group to receive details and see our agenda.  


There are many other aspects to usability and user studies, and we welcome others who would like to pursue them.  Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility.   If you would like to join us, please join the Google Group linked below and speak up about your interests.
== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
We use a number of collaborative tools to facilitate our work. We mainly use the Open Science Framework as a central repository to document and store our work. We also use Google Drive and Google Groups.


== Current UX Project ==
===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===  
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries User Personas Best Practices]===  
The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users. Our second output will be a best practices guide for digital library personas development.


== Inactive Projects==
== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===
== Subgroup Communications & Resources ==
===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]
[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]
===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.
* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]
===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]


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Latest revision as of 16:40, 27 September 2022

The User Experience (UX) Working Group is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previously named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:

  1. A literature review and compiled bibliography
  2. The white paper: Surveying the Landscape: Use and Usability Assessment of Digital Libraries

The group serves as a community of practice for practitioners in the areas of user experience, user research, user interface design, and similar work. We also engage in collaborative projects that aim to provide guidance to digital libraries in the areas of usability, user behavior, user research methodologies, and user experience design.

UX Areas of Investigation

UX mentorship program- We are investigating how to develop a UX mentorship program within the DLF community to help practitioners not only develop their skills but navigate their unique job requirements.

UX information sharing and peer support- We invite members to present case studies at our monthly meetings to expand knowledge among our members in UX methods and tools. Members can also bring unfinished projects to solicit feedback or ask questions of the group.

UX discussion group- Members may lead a discussion around a topic, tool, or resource

Collaborative projects- The group has previously collaborated on longer term projects with deliverables such as white papers


There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility.

Get Involved in the working group

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate.

Join our Google Group listserv to learn more about our work and receive notifications for upcoming meetings or events

Meetings

We have monthly call-in meetings on the last Friday of every month. Join the google group to receive details and see our agenda.

Projects on Open Science Framework

We use a number of collaborative tools to facilitate our work. We mainly use the Open Science Framework as a central repository to document and store our work. We also use Google Drive and Google Groups.

Digital Libraries User Personas Best Practices

The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.

Inactive Projects

Usability Standardization - Literature Tagging Project

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