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Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previously named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.
 
This working group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']  
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']  


== Get Involved ==
The group in the past has taken a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. As the group has developed, they identified a need in the digital library UX community for high-impact UX practices that help grow UX maturity and assistant practitioners in advocating for more resources and buy-in from their institutions.


'''We are seeking broader participation! Our group is open to anyone interested in user experience! No experience needed.'''
== UX Areas of Investigation ==
UX mentorship program- We are investigating how to develop a UX mentorship program within the DLF community to help practitioners not only develop their skills but navigate their unique job requirements.


We traditionally meet once a month on 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc].
UX resources advocacy- Finding ways to help UX practitioners get buy-in from their administration and gain support for UX initiatives.


[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]
There are many other aspects to usability and user studies, and we welcome others who would like to pursue them.  Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility.  [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group If you would like to join us, please join the Google Group and speak up about your interests].


If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].
== [https://osf.io/zfqc3/wiki/home/ Get Involved in the working group] ==


== Areas of Investigation ==
The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. '''[https://osf.io/zfqc3/wiki/home/ Learn more about the DLF AIG User Studies/UX Working Group via Open Science Framework and how to get involved]'''
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.


''Areas currently under investigation include:''
'''Go here to [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group join our Google Group listserv] for formal announcements, outreach, and high-level working group activities report outs via email notifications.


'''Identifying users and user behavior.'''
== Meetings ==
What are the methods used?  What are the components of how that occurs?  Are there measurable comparisons on how that's being handled?  How do we determine the effectiveness of the methods in use? 
We have monthly call-in meetings on the last Friday of every month. See the google group for call-in details.


'''Learnability.'''
== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
How is learnability being measured?  What is the definition of learnability? What is the most effective method for assessment?
We use a number of collaborative tools to facilitate our work. We mainly use the Open Science Framework as a central repository to document and store our work. We also use Google Drive and Google Groups.


'''Accessibility.'''
===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===  
This is a relatively new area, and one which is legally mandated.  Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.
The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.
 
'''Usability.'''
What is the definition of usability, and what are its components?  The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software.  However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines.  Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.
 
There are many other aspects to usability and user studies, and we welcome others who would like to pursue them.  Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility.  If you would like to join us, please join the Google Group linked below and speak up about your interests.
 
== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Gathering and Best Practices]===  
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users. Our output will be a best practice guide for personas development.


== Inactive Projects==
== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===
== Subgroup Communications & Resources ==
===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]
[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]
===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.
* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]
===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]


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Revision as of 13:57, 22 September 2021

The User Experience (UX) Working Group is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previously named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:

  1. A literature review and compiled bibliography
  2. The white paper: Surveying the Landscape: Use and Usability Assessment of Digital Libraries

The group in the past has taken a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. As the group has developed, they identified a need in the digital library UX community for high-impact UX practices that help grow UX maturity and assistant practitioners in advocating for more resources and buy-in from their institutions.

UX Areas of Investigation

UX mentorship program- We are investigating how to develop a UX mentorship program within the DLF community to help practitioners not only develop their skills but navigate their unique job requirements.

UX resources advocacy- Finding ways to help UX practitioners get buy-in from their administration and gain support for UX initiatives.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group and speak up about your interests.

Get Involved in the working group

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. Learn more about the DLF AIG User Studies/UX Working Group via Open Science Framework and how to get involved

Go here to join our Google Group listserv for formal announcements, outreach, and high-level working group activities report outs via email notifications.

Meetings

We have monthly call-in meetings on the last Friday of every month. See the google group for call-in details.

Projects on Open Science Framework

We use a number of collaborative tools to facilitate our work. We mainly use the Open Science Framework as a central repository to document and store our work. We also use Google Drive and Google Groups.

Digital Libraries User Personas Best Practices

The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.

Inactive Projects

Usability Standardization - Literature Tagging Project

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