DLF Wiki - User contributions [en]

Assessment

2017-09-14T17:55:29Z

Kthornhill: /* 2017-2018 Twitter Chats */

= '''DLF Assessment Interest Group''' =

The [http://www.diglib.org/groups/assessment/ DLF Assessment Interest Group (AIG)], founded in 2014, seeks to engage the community in developing best practices and guidelines for various kinds of digital library assessment. This wiki is a central location for documentation and collection of resources to assist those seeking to assess their digital libraries.

Research and cultural heritage institutions are, as a matter of course, providing online access to converted and born-digital scholarly and cultural content. As the amount of that content continues to grow, there is an increased need to strategically standardize our assessment efforts.

The DLF AIG is concerned with:

* determining how to measure the impact of digital collections
* developing areas of commonality and benchmarks in how we measure collections across various platforms
* understanding cost and benefit of digital collections
* exploring how can we best collect, analyze, communicate, and share such information effectively across our various stakeholders—from collection managers to scholars

== Working Groups ==

=== Active Groups ===

* [[Assessment:Analytics]]
* [[Assessment:Costs]]
* [[Assessment:Cultural Assessment]]
* [[Assessment:Metadata]]
* [[Assessment:User Studies]]

=== Inactive Groups ===

* [[Assessment:Benefits]]
* [[Assessment:Citations]]

== Background ==

[[File:Dlf-assessment-pie-chart-not-transparent.png|left|frameless|250px|https://wiki.diglib.org/File:Dlf-assessment-pie-chart-not-transparent.png]] The DLF AIG was born in the spring following the 2013 DLF Forum working session, “Hunting for Best Practices in Library Assessment,” which garnered over 50 volunteers to continue the discussion after the conference; a second working session on altmetrics was also met with huge interest. A Digital Library Assessment Google Group was established to provide a space for practitioners to discuss assessment efforts.

At the 2014 DLF Forum, the [https://docs.google.com/document/d/1rLdMSPCbR_F-hE0ZhWzS70IBGEMh1450ff0x_ioPrIk/edit#heading=h.v5ec1r31vuuf/ Moving Forward with Digital Library Assessment] panel discussed a new NISO initiative to develop standards for altmetrics, a new web-based cost estimation tool for digitization, and both qualitative and quantitative results from digital library user studies. The panel, like the working group the year before, was followed by a lively discussion about how to further the development of best practices for digital library assessment. Again, many community members volunteered to continue the discussion, and four working groups formed in November 2014. These groups were tasked with developing to best practices centered in the assessment of digital libraries, in the areas of user studies, analytics, cost, and citations as outlined in the [https://docs.google.com/document/d/18kOolh-U0qIrT3tcJg8fXMnN5pnKylFpxvtRL561baU/edit?usp=sharing Digital Library Assessment Framework].

Each of these four groups worked to develop white papers and tools, which were presented at the 2015 DLF Forum during the [https://docs.google.com/document/d/15-mFHPXjW63srbZ-QZoh5_cAV9BXXNtj5aTQl-DlqO4/edit?usp=sharing/ Collaborative Efforts to Develop Best Practices in Assessment: A Progress Report] panel and lunch sessions. For more information on these working groups and the status of AIG in 2015, see Joyce Chapman, Jody DeRidder, and Santi Thompson's article on the first year of AIG's work in [http://www.dlib.org/dlib/november15/chapman/11chapman.html "Developing Best Practices in Digital Library Assessment: Year One Update"] in D-Lib Magazine's November/December 2015 issue (Volume 21, Number 11/12).

During the 2015 DLF Forum, the AIG discussed the formation of two new groups, focused on metadata and cultural assessment. These two groups were formally established in the months following the 2015 Forum and, along with the analytics, costs, and user studies groups, presented updates at the 2016 DLF Forum.

== Archived Documentation ==

Archived documentation is available at the [https://osf.io/7bawc/ Open Science Framework].

== Get Involved ==

=== Google Group ===

To take part in the conversation, join the [https://groups.google.com/forum/#!forum/digital-library-assessment Digital Library Assessment Google Group], which is open to anyone interested in learning about or collaborating on the improvement of digital library assessment.

=== 2017-2018 Twitter Chats ===

The AIG will be hosting #DLFAIG Twitter chats over the next year seeking to engage the DLF community in developing best practices and guidelines for various kinds of digital library assessment. With these informal discussions we hope to raise awareness for AIG groups for projects/papers/content they have produced and/or working on and get feedback and insight into our current assessment related projects from the community. Stay tuned for more information!

Schedule and topics for Twitter chats using the hashtag #DLFAIG, unless otherwise noted.

{| class="wikitable"
|+Upcoming Chats
|-
| style="text-align:center;" | '''AIG Working Groups'''
|style="text-align:center;" | '''Date and Time'''
|style="text-align:center;" | '''Topic'''
|style="text-align:center;" | '''Hashtag'''
|style="text-align:center;" | '''Storify URL'''
|-
|Metadata Assessment Working Group
|September 18, 2017, 3 PM EDT
|See [https://docs.google.com/document/d/1A9VCTvuA3NExg6uDYonzFUrPMhEf-7ZQjsfwc9sajGE/edit?usp=sharing Planning Document]
|#mashcat
|Released after the chat
|-
|Cultural Assessment and User Experience Working Groups (Joint Chat)
|December 2017 (More information to come!)
|Developing socially inclusive user personas for digital collections and repositories
|TBD
|Released after the chat
|-
|Reuse Working Group
|February 2018 (More information to come!)
|[https://reuse.diglib.org/ Developing a Framework for Measuring Reuse of Digital Objects]
|#DLFAIG
|Released after the chat
|-
|Cost and Web Analytics Working Groups (Joint Chat)
|April 2018 (More information to come!)
|Topic to be announced
|#DLFAIG
|Released after the chat
|-
|}

Assessment:User/UX

2017-02-05T17:18:25Z

Kthornhill: /* Get Involved in the working group */

'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previous named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

It takes a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. There are many aspects to user and usability studies, and we welcome others who would like to pursue them. Suggested areas of investigation within the scope of this group includes: identifying users and user behavior, learnability, accessibility, and usability. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user experience. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group If you would like to join us, please join the Google Group and speak up about your interests].

== [https://osf.io/zfqc3/wiki/home/ Get Involved in the working group] ==

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. '''[https://osf.io/zfqc3/wiki/home/ Learn more about the DLF AIG User Studies/UX Working Group via Open Science Framework and how to get involved]'''

'''[https://dlfaigux.slack.com Join our Slack team (https://dlgaigux.slack.com)''' to reach out directly to folks actively working on projects.], most of our chatting and decisions happens here. You can also [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group join our Google Group listserv] for formal announcements, outreach, and high level working group activities report outs via email notifications.

== Meetings ==
We have monthly call-in meetings. You can check out when the next one is via our public [https://calendar.google.com/calendar/embed?src=lgi6uo28hoc910l41roeh3f8es%40group.calendar.google.com&ctz=America/Los_Angeles Google Calendar] or keep up with reminders on [https://dlfaigux.slack.com Slack]

== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
We use a number of collaborative tools to facilitate our work. We mainly use the Open Science Framework as a central repository to document and store our work. We also use Slack, Trello, and Google Drive, and Google Groups.

===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===
The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2017-02-05T17:17:57Z

Kthornhill: /* Get Involved in the working group */

'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previous named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

It takes a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. There are many aspects to user and usability studies, and we welcome others who would like to pursue them. Suggested areas of investigation within the scope of this group includes: identifying users and user behavior, learnability, accessibility, and usability. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user experience. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group If you would like to join us, please join the Google Group and speak up about your interests].

== [https://osf.io/zfqc3/wiki/home/ Get Involved in the working group] ==

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. '''[https://osf.io/zfqc3/wiki/home/ Learn more about the DLF AIG User Studies/UX Working Group via Open Science Framework and how to get involved]'''

[https://dlfaigux.slack.com Join our Slack team (https://dlgaigux.slack.com) to reach out directly to folks actively working on projects.], most of our chatting and decisions happens here. You can also [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group join our Google Group listserv] for formal announcements, outreach, and high level working group activities report outs via email notifications.

== Meetings ==
We have monthly call-in meetings. You can check out when the next one is via our public [https://calendar.google.com/calendar/embed?src=lgi6uo28hoc910l41roeh3f8es%40group.calendar.google.com&ctz=America/Los_Angeles Google Calendar] or keep up with reminders on [https://dlfaigux.slack.com Slack]

== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
We use a number of collaborative tools to facilitate our work. We mainly use the Open Science Framework as a central repository to document and store our work. We also use Slack, Trello, and Google Drive, and Google Groups.

===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===
The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2017-02-05T17:11:21Z

Kthornhill: /* Projects on Open Science Framework */

'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previous named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

It takes a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. There are many aspects to user and usability studies, and we welcome others who would like to pursue them. Suggested areas of investigation within the scope of this group includes: identifying users and user behavior, learnability, accessibility, and usability. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user experience. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group If you would like to join us, please join the Google Group and speak up about your interests].

== [https://osf.io/zfqc3/wiki/home/ Get Involved in the working group] ==

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. '''[https://osf.io/zfqc3/wiki/home/ Learn more about the DLF AIG User Studies/UX Working Group via Open Science Framework and how to get involved]'''

== Meetings ==
We have monthly call-in meetings. You can check out when the next one is via our public [https://calendar.google.com/calendar/embed?src=lgi6uo28hoc910l41roeh3f8es%40group.calendar.google.com&ctz=America/Los_Angeles Google Calendar] or keep up with reminders on [https://dlfaigux.slack.com Slack]

== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
We use a number of collaborative tools to facilitate our work. We mainly use the Open Science Framework as a central repository to document and store our work. We also use Slack, Trello, and Google Drive, and Google Groups.

===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===
The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2017-02-05T17:09:40Z

Kthornhill: /* Get Involved in the working group */

'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previous named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

It takes a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. There are many aspects to user and usability studies, and we welcome others who would like to pursue them. Suggested areas of investigation within the scope of this group includes: identifying users and user behavior, learnability, accessibility, and usability. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user experience. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group If you would like to join us, please join the Google Group and speak up about your interests].

== [https://osf.io/zfqc3/wiki/home/ Get Involved in the working group] ==

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. '''[https://osf.io/zfqc3/wiki/home/ Learn more about the DLF AIG User Studies/UX Working Group via Open Science Framework and how to get involved]'''

== Meetings ==
We have monthly call-in meetings. You can check out when the next one is via our public [https://calendar.google.com/calendar/embed?src=lgi6uo28hoc910l41roeh3f8es%40group.calendar.google.com&ctz=America/Los_Angeles Google Calendar] or keep up with reminders on [https://dlfaigux.slack.com Slack]

== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
We use a number of collaborative tools to facilitate our work and use the Open Science Framework as a central portal for our projects, initiatives, and completed work.

===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===
The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2017-02-05T17:09:22Z

Kthornhill: /* Get Involved in the working group */

'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previous named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

It takes a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. There are many aspects to user and usability studies, and we welcome others who would like to pursue them. Suggested areas of investigation within the scope of this group includes: identifying users and user behavior, learnability, accessibility, and usability. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user experience. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group If you would like to join us, please join the Google Group and speak up about your interests].

== [https://osf.io/zfqc3/wiki/home/ Get Involved in the working group] ==

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. '''[https://osf.io/zfqc3/wiki/home/ Learn more about the DLF AIG User Studies/UX Working Group via Open Science Framework]'''

== Meetings ==
We have monthly call-in meetings. You can check out when the next one is via our public [https://calendar.google.com/calendar/embed?src=lgi6uo28hoc910l41roeh3f8es%40group.calendar.google.com&ctz=America/Los_Angeles Google Calendar] or keep up with reminders on [https://dlfaigux.slack.com Slack]

== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
We use a number of collaborative tools to facilitate our work and use the Open Science Framework as a central portal for our projects, initiatives, and completed work.

===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===
The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2017-02-05T17:08:14Z

Kthornhill: /* Meetings */

'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previous named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

It takes a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. There are many aspects to user and usability studies, and we welcome others who would like to pursue them. Suggested areas of investigation within the scope of this group includes: identifying users and user behavior, learnability, accessibility, and usability. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user experience. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group If you would like to join us, please join the Google Group and speak up about your interests].

== [https://osf.io/zfqc3/wiki/home/ Get Involved in the working group] ==

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. [https://osf.io/zfqc3/wiki/home/ Learn more about the DLF AIG User Studies/UX Working Group via Open Science Framework]

== Meetings ==
We have monthly call-in meetings. You can check out when the next one is via our public [https://calendar.google.com/calendar/embed?src=lgi6uo28hoc910l41roeh3f8es%40group.calendar.google.com&ctz=America/Los_Angeles Google Calendar] or keep up with reminders on [https://dlfaigux.slack.com Slack]

== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
We use a number of collaborative tools to facilitate our work and use the Open Science Framework as a central portal for our projects, initiatives, and completed work.

===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===
The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2017-02-05T17:07:29Z

Kthornhill:

'''The User Experience (UX) Working Group''' is a subset of the Digital Libraries Federation User Studies Assessment Interest Group and previous named Usability Studies Guidelines and Best Practices Working Group. The working group formed in 2015.

This working group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

It takes a multi-faceted approach to determining the best way to develop guidelines and best practices in user and usability studies related to digital libraries. There are many aspects to user and usability studies, and we welcome others who would like to pursue them. Suggested areas of investigation within the scope of this group includes: identifying users and user behavior, learnability, accessibility, and usability. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user experience. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. [https://groups.google.com/forum/#!forum/dlf-aig-ux-working-group If you would like to join us, please join the Google Group and speak up about your interests].

== [https://osf.io/zfqc3/wiki/home/ Get Involved in the working group] ==

The only requirement for participation in a DLF AIG working group is a willingness to dig in and devote a small part of your time contributing to the tools, methods, and body of knowledge on digital library assessment. Attendance at the DLF forum is not a requirement for participation in any of the working groups. Additionally, if your institution is not a DLF member, you can still participate. [https://osf.io/zfqc3/wiki/home/ Learn more about the DLF AIG User Studies/UX Working Group via Open Science Framework]

== Meetings ==
We have monthly call-in meetings. You can check out when the next one is via our public [https://calendar.google.com/calendar/embed?src=lgi6uo28hoc910l41roeh3f8es%40group.calendar.google.com&ctz=America/Los_Angeles Google Calendar].

== [https://osf.io/zfqc3/ Projects on Open Science Framework]==
We use a number of collaborative tools to facilitate our work and use the Open Science Framework as a central portal for our projects, initiatives, and completed work.

===[https://osf.io/wpb8q/ Digital Libraries User Personas Best Practices]===
The aim of this project is to create a web resource for digital library (DL) practitioners to reference when creating user personas for development and maintenance of digital libraries. First the the UX Working Group plans to to reach out to libraries, museums, and archives and gather examples of personas designed for DLs. After gathering these resources the group will evaluate them to identify commonalities and differences. A summary of work will then used to support the creation of a best practice guide that is informed by user personas research internal and external to DL practitioners. The final output of this project will be a web resource that includes best practices and highlighted DL user personas from libraries, museums, and archives. This online resource will be made available through the Digital Library Federation.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/Usability Studies Guidelines and Best Practices

2017-01-03T18:31:25Z

Kthornhill: Kthornhill moved page Assessment:User/Usability Studies Guidelines and Best Practices to Assessment:User/UX: Change the name of the working group and URL from "Usability Studies Guidelines and Best Practices" to UX

#REDIRECT [[Assessment:User/UX]]

Assessment:User/UX

2017-01-03T18:31:25Z

The User Experience (UX) Working Group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Get Involved ==

'''We are seeking broader participation! Our group is open to anyone interested in user experience! No experience needed.'''

We traditionally meet once a month on 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc].

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current UX Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries User Personas Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users. Our second output will be a best practices guide for digital library personas development.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-22T23:18:51Z

Kthornhill: /* Current Project */

Assessment:User/UX

2016-12-22T23:18:36Z

Kthornhill: /* Areas of Investigation */

The User Experience (UX) Working Group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Get Involved ==

'''We are seeking broader participation! Our group is open to anyone interested in user experience! No experience needed.'''

We traditionally meet once a month on 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc].

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

== UX Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries User Personas Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users. Our second output will be a best practices guide for digital library personas development.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-22T23:16:24Z

Kthornhill:

The User Experience (UX) Working Group builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Get Involved ==

'''We are seeking broader participation! Our group is open to anyone interested in user experience! No experience needed.'''

We traditionally meet once a month on 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc].

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries User Personas Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users. Our second output will be a best practices guide for digital library personas development.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-14T04:23:03Z

Kthornhill:

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Get Involved ==

'''We are seeking broader participation! Our group is open to anyone interested in user experience! No experience needed.'''

We traditionally meet once a month on 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc].

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Pool - Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-09T23:39:44Z

Kthornhill: /* Digital Libraries Personas Pool - Best Practices */

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Get Involved ==

'''We are seeking broader participation! Our group is open to anyone interested in user studies! No experience needed.'''

We traditionally meet once a month on 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc].

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Pool - Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how cultural heritage institutions represent diverse groups of digital library users.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-09T23:35:57Z

Kthornhill: /* Get Involved */

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Get Involved ==

'''We are seeking broader participation! Our group is open to anyone interested in user studies! No experience needed.'''

We traditionally meet once a month on 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc].

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Pool - Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how libraries represent diverse groups of digital library users.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-09T23:35:35Z

Kthornhill: /* Get Involved */

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Get Involved ==

'''We are seeking broader participation! Our group is open to anyone interested in user studies! No experience needed.'''

We traditionally meet once a month on the 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc].

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Pool - Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how libraries represent diverse groups of digital library users.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-09T23:34:17Z

Kthornhill: /* Get Involved */

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Get Involved ==

'''We are seeking broader participation! Our group is open to anyone interested in user studies! No experience needed.'''

We traditionally once a month on the 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Pool - Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how libraries represent diverse groups of digital library users.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-09T23:32:56Z

Kthornhill:

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Get Involved ==

'''We are seeking broader participation!'''
We traditionally once a month on the 2nd Friday unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Pool - Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how libraries represent diverse groups of digital library users.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-09T23:30:38Z

Kthornhill: /* Documentation */

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Pool - Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how libraries represent diverse groups of digital library users.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing agenda and meeting minutes document] contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

== Get Involved ==

'''We are seeking broader participation!'''
If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-09T23:30:10Z

Kthornhill: /* Documentation */

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Pool - Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how libraries represent diverse groups of digital library users.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder]. Our agenda and meeting minutes document contains the latest updates to the project we're working on.

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

== Get Involved ==

'''We are seeking broader participation!'''
If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-09T23:27:50Z

Kthornhill:

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
===[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Pool - Best Practices]===
The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how libraries represent diverse groups of digital library users.

== Inactive Projects==
===[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]===

== Subgroup Communications & Resources ==

===Monthly Meetings===
Our meetings are traditionally held on the 2nd Friday of each month unless otherwise noted here. Call details can be found in our [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing 2017 Meeting & Agenda doc]

[https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Next Meeting: Friday, January 27th, 2017 @ 11am pt/12pm mt/1pm ct/2pm et.]

===Documentation===
Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder].

* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

===Listserv===
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]

== Get Involved ==

'''We are seeking broader participation!'''
If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-09T23:17:47Z

Kthornhill:

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

== Areas of Investigation ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Current Project ==
[https://drive.google.com/drive/folders/0B7Zmyzj_mFuPT2FabXVWNThlLUE?usp=sharing Digital Libraries Personas Pool - Best Practices] The aim of this project is to reach out to cultural heritage institutions and gather examples of personas designed for digital libraries. Once gathered our group plans to share the collection with the broader digital libraries community and then analyze the resources to understand how libraries represent diverse groups of digital library users.

== Inactive Projects==
[https://drive.google.com/drive/folders/0B8QIcqLZNmd3Wk5meW84U3IwRVE?usp=sharing Usability Standardization - Literature Tagging Project]

== Subgroup Communications & Resources ==

Our final working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and project coordination and working drafts stored in a shared [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive folder].

* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group Mailing List]
* [https://drive.google.com/drive/folders/0B7Zmyzj_mFuPdzVkSmZkOU5SeVk?usp=sharing Google Drive Folder (working area)]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices (final documentation)]

== Get Involved ==

'''We are seeking broader participation!'''
If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-12-09T23:04:08Z

Kthornhill:

Assessment:User/UX

2016-11-29T22:09:40Z

Kthornhill: /* Resources */

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

We have extended the literature review to include more usability/user assessment research, and are tagging this content according to topical area, and using this
extended bibliography to inform our investigations.
Our working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and are stored in a shared Google Drive folder.

== Current Projects ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Resources ==
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices]

'''Usability Standardization - Literature Tagging Project'''

* [https://docs.google.com/spreadsheets/d/1ZEDdattkw63GUVGCkJJzZWLuL_fe9zvMBl9pxtNRt0M/edit?usp=sharing Tagging Dictionary]
* [https://docs.google.com/spreadsheets/d/1qwax2uGImxpgbGygQVd248HLcX0tvf_JueM8tGRv2PE/edit?usp=sharing Tagging Spreadsheet]

== Get Involved ==

'''We are seeking broader participation!'''
If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

'''Next Meeting - December 2016: Confirmation Coming Soon'''
* [http://doodle.com/poll/5quwqqxhfchhv3k7 Doodle Poll will close December 3rd, 2017]
* [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Agenda/Minutes - Please contribute other discussion items]
* [https://docs.google.com/document/d/1soyvLR6YMAFzKnlzicYts-h7Ne4uFZ6WB7MBXungr-s/edit?usp=sharing Minutes from the working lunch for those who would like to review]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-11-29T22:09:03Z

Kthornhill:

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

We have extended the literature review to include more usability/user assessment research, and are tagging this content according to topical area, and using this
extended bibliography to inform our investigations.
Our working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and are stored in a shared Google Drive folder.

== Current Projects ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Resources ==

* [https://docs.google.com/document/d/1i9x1Su48KWBU14I0i5odrxh1SCYurrGWLXlfiST5NLI/edit Surveying the Landscape: Use and Usability of Digital Libraries]
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices]

'''Usability Standardization - Literature Tagging Project'''

* [https://docs.google.com/spreadsheets/d/1ZEDdattkw63GUVGCkJJzZWLuL_fe9zvMBl9pxtNRt0M/edit?usp=sharing Tagging Dictionary]
* [https://docs.google.com/spreadsheets/d/1qwax2uGImxpgbGygQVd248HLcX0tvf_JueM8tGRv2PE/edit?usp=sharing Tagging Spreadsheet]

== Get Involved ==

'''We are seeking broader participation!'''
If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].

'''Next Meeting - December 2016: Confirmation Coming Soon'''
* [http://doodle.com/poll/5quwqqxhfchhv3k7 Doodle Poll will close December 3rd, 2017]
* [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Agenda/Minutes - Please contribute other discussion items]
* [https://docs.google.com/document/d/1soyvLR6YMAFzKnlzicYts-h7Ne4uFZ6WB7MBXungr-s/edit?usp=sharing Minutes from the working lunch for those who would like to review]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-11-29T22:08:07Z

Kthornhill:

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

We have extended the literature review to include more usability/user assessment research, and are tagging this content according to topical area, and using this
extended bibliography to inform our investigations.
Our working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and are stored in a shared Google Drive folder.

== Current Projects ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Resources ==

* [https://docs.google.com/document/d/1i9x1Su48KWBU14I0i5odrxh1SCYurrGWLXlfiST5NLI/edit Surveying the Landscape: Use and Usability of Digital Libraries]
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices]

'''Usability Standardization - Literature Tagging Project'''

* [https://docs.google.com/spreadsheets/d/1ZEDdattkw63GUVGCkJJzZWLuL_fe9zvMBl9pxtNRt0M/edit?usp=sharing Tagging Dictionary]
* [https://docs.google.com/spreadsheets/d/1qwax2uGImxpgbGygQVd248HLcX0tvf_JueM8tGRv2PE/edit?usp=sharing Tagging Spreadsheet]

== Get Involved ==

'''We are seeking broader participation!'''
If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].
Our working area is in the [https://osf.io/zfqc3/ Open Science Framework].

'''Next Meeting - December 2016: Confirmation Coming Soon'''
* [http://doodle.com/poll/5quwqqxhfchhv3k7 Doodle Poll will close December 3rd, 2017]
* [https://docs.google.com/document/d/17SMXtpqiICiXcnH7Xh4cZ9Zp89-eHUkpfoDhoQmqnvI/edit?usp=sharing Agenda/Minutes - Please contribute other discussion items]
* [https://docs.google.com/document/d/1soyvLR6YMAFzKnlzicYts-h7Ne4uFZ6WB7MBXungr-s/edit?usp=sharing Minutes from the working lunch for those who would like to review]

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-11-29T21:57:59Z

Kthornhill:

Use & Usability Best Practices & Guidelines builds on the following work products of previous AIG working groups:
# A literature review and compiled [https://docs.google.com/document/d/1AVlT3QlmhbcUmoRtZ0hpvEhpbD9_Eld5bHsa-JNHX24/edit?usp=sharing bibliography]
# The white paper: [https://osf.io/uc8b3/ '''Surveying the Landscape: Use and Usability Assessment of Digital Libraries''']

We have extended the literature review to include more usability/user assessment research, and are tagging this content according to topical area, and using this
extended bibliography to inform our investigations.
Our working documents are organized in [https://osf.io/zfqc3/ Open Science Framework] and are stored in a shared Google Drive folder.

== Current Projects ==
We are taking a multi-faceted approach to determining the best way to develop guidelines and best practices in user/usability studies. As this is a tremendous task, we encourage you to join in the effort, as clarity in this area will save us all a great deal of work, resources and confusion.

''Areas currently under investigation include:''

'''Identifying users and user behavior.'''
What are the methods used? What are the components of how that occurs? Are there measurable comparisons on how that's being handled? How do we determine the effectiveness of the methods in use?

'''Learnability.'''
How is learnability being measured? What is the definition of learnability? What is the most effective method for assessment?

'''Accessibility.'''
This is a relatively new area, and one which is legally mandated. Implementation outside the digital library community is fairly standardized, but we need research within the digital library community, and case studies on how accessibility is implemented in common digital library systems.

'''Usability.'''
What is the definition of usability, and what are its components? The [ISO 25000 series standards][1] provide clarity on several aspects of quality measurements for software. However, there are aspects of usability that are critical to digital libraries which are not covered in the standards, such as discoverability of content via web search engines. Determining what the critical aspects of usability are which are *not* covered via standards is the first step to developing guidelines for assessment.

There are many other aspects to usability and user studies, and we welcome others who would like to pursue them. Here is where we have shared working areas, and can provide open access for white papers and other results, with excellent visibility. If you would like to join us, please join the Google Group linked below and speak up about your interests.

== Resources ==

* [https://docs.google.com/document/d/1i9x1Su48KWBU14I0i5odrxh1SCYurrGWLXlfiST5NLI/edit Surveying the Landscape: Use and Usability of Digital Libraries]
* [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group]
* [https://osf.io/zfqc3/wiki/home/ OSF User/Usability Studies Guidelines and Best Practices]

'''Usability Standardization - Literature Tagging'''

* [https://docs.google.com/spreadsheets/d/1ZEDdattkw63GUVGCkJJzZWLuL_fe9zvMBl9pxtNRt0M/edit?usp=sharing Tagging Dictionary]
* [https://docs.google.com/spreadsheets/d/1qwax2uGImxpgbGygQVd248HLcX0tvf_JueM8tGRv2PE/edit?usp=sharing Tagging Spreadsheet]

== Get Involved ==

If you have any questions, or are interested in participating in the working group, please contact [mailto:thornhik@ohsu.edu Kate Thornhill] or join our [https://groups.google.com/forum/#!forum/user-usability-studies-guidelines--best-practices Google Group].
Our working area is in the [https://osf.io/zfqc3/ Open Science Framework].

We are seeking broader participation!

---

[[Assessment:User_Studies | Back to the User Studies home page]]

[http://wiki.diglib.org/Assessment Back to the Assessment home page]

Assessment:User/UX

2016-11-11T04:12:40Z

Kthornhill: /* Get Involved */